The purchase of any travel and adventure services offered by Adventhrill constitutes a contractual arrangement between Adventhrill and Client (hereinafter referred as ‘You’) . Booking services with Adventhrill represents your unconditional acceptance of the terms and conditions herein.

It is mandatory for the client to present all necessary documents in advance. In case of non-submission or absence of documents we have the right to terminate your trek/tour/activity also the client won’t be entitled to any partial or full refund.

We offer treks with different grades of difficulty, the client should be sure about their physical and mental fitness before joining any trek. We require our clients to go through a medical inspection before join any trek in order get to know physical fitness. We are not medical experts and hence the client should get it done before the trek/ tour/ adventure activity.

We hold you solely responsible for providing your correct medical information before commencing the trek. We expect you to carry proper clothing and equipments. We assume that the medical data you are sharing with us is true to the best of your knowledge, but if before, during a trek/ tour/ adventure activity we notice any disparity, Adventhrill has the right to terminate your trek/ tour/ adventure activity and you will not be entitled to any partial or full refund. Some of our village tours are at high altitudes and include hiking hence on choosing a village tour as such the client has to be physically fit.

As the safety our clients is our primary concern, if we face any objective or subjective hazard during or before the trek /tour / adventure activity Adventhrill shall make changes in the schedule before or during the trek/ tour/adventure activity. Hazards may be like landslides, roadblocks, sickness, political unrest, accidents, cancellation of flights and other. We hope our clients would be understanding in such situations.

We have a friendly staff here at Adventhrill and we expect that the on trek/ tour/ adventure activity behavior of our client will be good. If the client’s behavior is not suitable and is causing vexation or anguish among fellow participants or Adventhrill’s staff, we have the right to terminate his/her, trek/ tour/ adventure activity at that very moment. In such cases the decision will be made by the Trek leader and the client will not be liable to any refund of the missed services. The client must understand that Adventhrill ensures comfort for our clients but amenities in the Himalayas may not be similar as one is used to at home. Hence during a trek or a high-altitude village tour we request our clients to be familiar, warmth and the cooperation despite of lack of amenities.

The client is solely responsible for choosing the correct dates of his trek/ tour/ adventure activity. Adventhrill will not be responsible or liable to pay any partial or full refund in case of wrong date arrivals. The responsibility of the luggage and personal items such as bags, tickets, goods, cash or any electronic equipment is solely on the client. During the entire trek/ tour our adventure activity, the luggage responsibility is of the client and in case something gets misplaced Adventhrill cannot be held responsible.

Unless asked for (Or booked with Adventhrill), the services like insurance, domestic airfare, airport taxes, excess baggage charges, drivers, camping staff, meals other than those specified in the package, beverages, phone call and any kind of personal expense will not be paid by Adventhrill.

In case you meet with an accident or face any illness during the trek/ tour/ adventure activity, the hospital expenses, evacuation charges from wherever necessary will be on you.

We do not support the use of alcohol or tobacco before, during or after the trek/ tour/ adventure activity. If found consuming or carrying any related substances, Adventhrill has the right to cancel your trek/ tour/ adventure activity at that very moment and you won’t be entitled to any partial or full refund.

If a trek/ tour/ adventure activity has been cancelled due to a natural disaster or any unforeseen circumstances such as accident, roadblocks, curfew, etc Adventhrill will provide a coupon(One year validity ) to the client which can be used to select a different date for the trek/ tour/ adventure activity.

No partial or full refund if the client misses or voluntarily leaves the trek at the starting or during the trek. Refunds are strictly not possible for any unused or missed service whether it is voluntary or involuntary like late arrival on tour and any kind of mishap.

The client need to understand that to run a trouble-free trip we have link up with third parties. While booking a trek with us you might experience a third party carrying out chores like traveling. Adventhrill will not be held liable in case of any deficiency of service from the third party.

Adventhrill will not be held liable if your luggage gets misplaced while in a hotel, homestay, camp, during carried by porters or ponies. The client needs to be aware and cautious about their own luggage.